Houston, we have a problem ~
By Sarah | April 24, 2008
First, the bad news – I’m sooooo miffed at Paypal right now. The Paypal subscription service is not providing mailing addresses for the Plucky Classics subscribers, which means that I must email each person and ask them to provide me their address. But, what’s even more disturning is that I do not have the ability to just print shipping labels directly from Paypal. Eventually, I will figure out why this occurred and how to fix it going forward. But, for the time being, I am sufficiently annoyed. **Edited to add: If anyone out there knows how to fix this issue, I’d love to hear any suggestions.**
Now for the good news. You guessed it – this means I am getting ready to ship the first installment of the Plucky Classics Club. Good night I am nervous!!! The first installment, of course, includes an exclusive colorway based on a Jane Austen classic, along with another little surprise. And, I’ve already begun working on May’s colorway and collaborating with a wonderful designer to bring you an exclusive pattern that will be included in that mailing too – I really think you will like it! It’s a ton of fun putting together this club – thank you so much for joining me!
There has been a shop update in my etsy shop. I’m thinking about reserving the shop here on my site for special offerings and club memberships and continuing to use the etsy shop for weekly updates. What do you think? Do you have a preference? Oh. And don’t forget, I’m now thrilled to offer free shipping on all U.S. orders over $50 and all International orders over $80.
Thank you so much for playing along with the naming of the base yarn contest. I will announce the winner later this weekend. But, first, off to send some emails….lots and lots of emails.
9 Comments
Stacey on April 24, 2008 at 8:54 pm.
omg – what a nightmare! Well, know that your loyal fans are patient and supportive – you will get his figured out – and the goodies sound well worth any wait:)
christine on April 24, 2008 at 9:21 pm.
Oh I’m sorry – so frustrating!! I’m sure whatever you are sending is worth waiting for.
Jodi on April 25, 2008 at 8:34 am.
Oh no! Good luck getting it all straightened out.
I think consolidating into 1 shop sounds like the best idea. I think I’m likely to buy more if I can see everything in one location!
Beth K. on April 25, 2008 at 8:36 am.
I seem to recall Yarn Pirate having a similar issue and she finally ended up switching mailing services (well, still USPS, just not with label printing through PayPal). She might have some suggestions, though. Maybe? Good luck!
krysten on April 25, 2008 at 10:15 am.
ooo, yucky. i hope it all gets smoothed out soon!
Wannabe on April 25, 2008 at 1:13 pm.
Yup, Georgia had the same problem one month. Shoot her an email.
Linda W on April 25, 2008 at 3:37 pm.
I’d definitely prefer to see all the yarn in one shop. And I love how you can see all the new stuff easily on Etsy, without having to go into each separate category. Your site is prettier, but the enlarged pictures are quite slow to load, for me.
Amanda on April 26, 2008 at 7:02 am.
Looking in 2 shops doesn’t bother me at all. As a buyer, I like to have the option of the feedback system.
I like your idea of doing the weekly update to Etsy.
Hope you get the Paypal stuff sorted out. What a pain in the neck…
Naomi on April 26, 2008 at 10:03 pm.
Sorry to hear about your technological glitch!
Thinking of you! Sorry you have to go through so much extra work!
It is easier for me to see available yarn in Etsy..I say just do what is easiest for you!